FAQ

How do I make a purchase?

To make a purchase please visit thefrenchieco.com select OUR PRODUCTS, choose the product you like, ADD TO CART, CHECK OUT and fill in your personal information for the free shipping.

Do you have any stores?

No, we don't have any stores. We're selling our products online and offer free worldwide shipping.

Do you offer any discounts?

Thank you for reaching out to us. No, as a brand we don't usually offer any promotions, only when we're releasing a new product. We will soon launch a backpack, if you're interested, please subscribe on the main page of this website so we can keep you updated on the release dates and how to get the discount.

How long does shipping take?

All our shipments take from 1 to 6 business days. However, if you want a more accurate estimate please contact us at support@thefrenchieco.com with your location and we’ll be happy to give you a better estimate.

Do you take cash on delivery?

No, our system doesn’t support cash on delivery. Our payment methods are PayPal or credit card. If you need any further assistance please contact us at support@thefrenchieco.com

What does free worldwide shipping mean?

It means we pay for shipping costs ONLY. Any additional charges like import fees, taxes or any collection fees are not covered by us.

Can the Frenchie Card Holder take cash?

Yes it can.

Just fold the bills and you are ready to go! We recommend it for people who want to have one of the slimmest solutions available.

 If all the products are RFID blocking, can I still use an access card without having to take it out?

Yes you can.   

The Frenchie Wallet and the Frenchie Key both have RFID blocking capabilities on one side. This will keep your information secure but will still let you use an access card when needed.

The Frenchie Card Holder has RFID blocking capabilities only in the middle pocket. This will enable you to use up to two access cards, one on each outer pocket.