Cancellations
You may cancel your order and receive a full refund at any time before your order enters fulfillment.
Shipping rates
Shipping charges are calculated and displayed at checkout. We offer free express shipping on orders over $199.00 USD on all products except the Speed Cockpit.
Tracking and delivery
We ship worldwide via DHL or FedEx Express. Once your order ships you will receive a confirmation email with tracking. If your order is delayed, lost, or arrives damaged, contact us at support@thefrenchieco.com.
Please ensure your shipping address is accurate at checkout. THE FRENCHIE CO. is not responsible for delivery issues caused by incorrect or incomplete addresses.
Customs duties and import taxes
Import duties and taxes, including VAT and sales tax, are included in the price you see, for every destination we ship to. The price at checkout is the final price: there is nothing extra to pay at checkout or when your order is delivered.
Returns
You may request a return within 30 days of delivery. Return shipping is the customer's responsibility. See our Returns, Exchanges & Refunds policy for full details.