GLIDERS
The Gliders, the most comfortable shoes on the market.
After 4 years of research and development with the world's top shoe engineers, we’ve created a shoe that redefines comfort, combining innovative materials and cutting-edge design to deliver an experience like no other.
- MOST COMFORTABLE or MONEY BACK
- Free worldwide shipping
- Premium Calf Leather
Meet Gliders: where cutting-edge innovation meets ultimate comfort. Designed after years of research and collaboration with top-tier experts, these shoes are built to raise the bar in every step you take. Whether you're on a city adventure, traveling the globe, or embracing everyday life, Gliders deliver effortless movement, exceptional support, and unparalleled style.
Features:
-Engineered for shock absorption and energy return, ensuring every step feels light and smooth.
-Glide through your day with shoes so light, you’ll forget you’re wearing them.
-High-tech materials keep your feet cool and fresh, even after hours of wear.
-Minimalist design that complements any outfit, balancing function and style effortlessly.
- Elastic construction provides a snug fit while allowing for quick and easy wear.
-Built to withstand daily use, ensuring long-lasting performance and reliability.
Returns, Exchanges & Refunds
You may request a return within 30 days of delivery. The window starts when the product reaches you, not when you place the order.
To qualify, the product must be unused, unaltered, and returned in perfect resale condition with all original packaging, tags, accessories, and protective materials. Proof of purchase is required. Please contact us before sending anything back — items returned without prior approval may be refused.
Return shipping and fees
Return shipping is the customer's responsibility and may vary by location. Original shipping fees, express shipping fees, gift wrapping, and other non-product charges are non-refundable, unless the issue was caused by THE FRENCHIE CO. or a regional exception applies.
Import duties and taxes are included in the price of the product, so they are refunded with it: an approved return is refunded at the exact amount you paid for the returned item.
Cancellations
You may cancel your order and receive a full refund at any time before your order enters fulfillment. Once fulfilled and shipped, it can no longer be cancelled, but the 30-day return window applies from delivery.
Last Chance Units
Products sold under our LAST CHANCE UNITS program — past-collection pieces, sample and one-of-one items, and units with a disclosed cosmetic or manufacturing condition — are final sale, as disclosed on each listing. They are not eligible for return, exchange, or size or color change based on preference. The disclosed condition is not covered by any claim: it is the reason the item is offered at its stated price. If a Last Chance Units item develops a manufacturing defect separate from its disclosed condition, you may request a repair, replacement, or refund within 30 days of delivery.
Defective, incorrect, or damaged on arrival
Contact us as soon as possible at support@thefrenchieco.com with your order number and photos or videos showing the product, the packaging, and the specific issue. We will review the case and determine the best solution, which may include repair, replacement, store credit, or refund.
Inspection and refund timing
Returns are inspected before any refund is approved. Inspection usually takes 3–5 business days after the item arrives at our facility. Once approved, refunds are usually processed within 10–14 business days, depending on your payment provider, bank, or card issuer.
Regional rights
If your region offers additional consumer protections — including the EU and UK right of withdrawal, or the right of withdrawal available to customers in Colombia — we will respect them. Warranty rights for defective products remain unaffected by this policy.
Contact
To request a return, exchange, or refund, write to support@thefrenchieco.com with your order number, full name, product name, and the reason for the request.
Cancellations
You may cancel your order and receive a full refund at any time before your order enters fulfillment.
Shipping rates
Shipping charges are calculated and displayed at checkout. We offer free express shipping on all orders of $199.00 USD or more.
Tracking and delivery
We ship worldwide via DHL or FedEx Express. Once your order ships you will receive a confirmation email with tracking. If your order is delayed, lost, or arrives damaged, contact us at support@thefrenchieco.com.
Please ensure your shipping address is accurate at checkout. THE FRENCHIE CO. is not responsible for delivery issues caused by incorrect or incomplete addresses.
Customs duties and import taxes
Import duties and taxes, including VAT and sales tax, are included in the price you see, for every destination we ship to. The price at checkout is the final price: there is nothing extra to pay at checkout or when your order is delivered.
Returns
You may request a return within 30 days of delivery. Return shipping is the customer's responsibility. See our Returns, Exchanges & Refunds policy for full details.
