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Products Shipping information

Worldwide shipping
We ship worldwide via DHL or FedEx Express. You will receive a confirmation email with tracking as soon as your order leaves our facility.

Free shipping from $199 USD
Orders of $199 or more ship free.

Duties and import taxes included
Import duties and taxes are included in the price you see. The price at checkout is the final price: there is nothing extra to pay when your order is delivered.

Returns
You may request a return within 30 days of delivery. Return shipping is the customer's responsibility. See our Returns, Exchanges & Refunds policy for full details.

Excellence Without Compromise

Nobody needs what goes into our pieces. Each material is the finest we can find, chosen for where it comes from and the story it carries, then finished to a standard you feel the first time you hold it and still notice years later. Every product comes with its warranty in writing.

Customer-First Mentality

Duties and taxes are already in the price, so nothing is due at the door. If something isn't right, you have 30 days from delivery to send it back for a full refund of the product, under our Returns policy. And the warranty starts the day the order arrives.

Innovation With Purpose

Every idea in The Frenchie Lab starts with a small friction in someone's day, the kind most people have learned to live with. The work is to take it away without adding a new one. If an idea doesn't make a real moment easier, it stays in the Lab.

Products Shipping information